BuildStackHub ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, and password when you register
- Vendor Profile Data: Company name, trade, location, license numbers, insurance information, and certifications if you create a vendor profile
- Calculator Inputs: Project details entered into our free tools (not stored to your account unless you save them)
- Communications: Emails, support requests, and messages you send us
- Payment Information: Billing details when purchasing premium features (processed securely by third-party processors — we do not store card numbers)
1.2 Information Collected Automatically
- Usage Data: Pages visited, tools used, time spent, referring URLs
- Device Information: Browser type, operating system, device identifiers
- IP Address: Used for security, fraud prevention, and geographic analysis
- Cookies: Small files stored on your device to improve functionality and remember preferences (see Section 6)
2. How We Use Your Information
- To provide and operate the Service
- To personalize your experience and improve our tools
- To process payments and send transaction confirmations
- To send service-related communications (account updates, security alerts)
- To send marketing emails if you opt in (you can opt out at any time)
- To analyze usage patterns and improve product features
- To detect and prevent fraud, abuse, and security incidents
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share information in the following circumstances:
3.1 With Other Users (Vendors)
If you create a vendor profile, your company information (name, trade, location, certifications, insurance tiers) is visible to general contractors searching the directory. Contact details (phone, website) are only revealed to verified users.
3.2 With Service Providers
We use trusted third-party vendors to operate the Service, including:
- Cloud hosting and infrastructure providers
- Payment processors (Stripe)
- Email service providers
- Analytics tools
These providers access your information only as necessary to perform their services and are bound by confidentiality obligations.
3.3 Legal Requirements
We may disclose information when required by law, court order, or to protect the rights, safety, or property of BuildStackHub or others.
3.4 Business Transfers
If BuildStackHub is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at buildstackhub@polsia.app. We may retain certain information for legal, tax, or security purposes as required by law.
5. Data Security
We implement industry-standard security measures including:
- HTTPS encryption for all data in transit
- Encrypted storage for sensitive data (OAuth tokens, payment references)
- Access controls limiting who can access user data internally
- Regular security reviews
No system is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze how our tools are used
You can disable cookies in your browser settings, but some features of the Service may not work correctly without them.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Opt out of marketing communications at any time
To exercise these rights, contact us at buildstackhub@polsia.app.
8. Children's Privacy
The Service is intended for users 18 years and older. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. BuildStackHub is part of the Stack Network — a group of related industry tools including LegalStackTools and ComplianceStack, each with their own privacy policies.
10. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. To exercise your CCPA rights, contact us at buildstackhub@polsia.app.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. Continued use of the Service after changes constitutes acceptance of the revised policy.
12. Contact
Questions or concerns about this Privacy Policy? Contact us:
buildstackhub@polsia.app
BuildStackHub — Construction Tools & Marketplace